We provide world class support to all WP-Member license holders. Every license that we sell comes with lifetime support.

Troubleshooting Tips

Before contacting support, please follow our troubleshooting tips for solutions to common problems, and to help diagnose the issue.
View Troubleshooting Tips

Download Help

If you have purchased WP-Member and are having trouble downloading your plugin, please see the following link:
Download Help

View Existing Tickets

If you already have an open ticket, you can login here to view the ticket and add a reply.

Contact us

In order for us to provide fast and accurate responses, please select one of the following options.

Are you an existing customer?

No, I am not yet a customer – Use this option for all pre-sales inquiries.

Yes, I am an existing customer – Use this option for customer support.

We do our very best to respond to all support tickets within 24 hours.