Support
We aim to offer you the best possible support via our online manual, interactive walk-through videos and dedicated support team.To make sure that you get the answers you need as quick as quick as you can, we ask that you read the manual and view our interactive walk-through videos before contacting our support team.
View online manual
Our online manual is more of a virtual wp-Member plugin. It shows the plugin page by page allowing you to click on any of the plugin links that would be active on a normal installation of wp-Member with a description at the bottom of each page
View Install and Setup Guide
This guide takes you through the 9 steps that are required to setup wp-Member on your blog as well as how to use all the features. All steps are very simple and are covered in great detail to make sure that you know exactly what you need to do. No coding or editing required, everything uses a simple point and click interface.
View our Interactive FAQ
Here you will find our Frequently Asked Questions, guides and Error message explanations. Our FAQ is fully interactive, if you can not find the answer you want, you can ask a question which will be added to our FAQ.
Installing and Setting up wp-member
Guides showing you how to install, activate and setp wp-member and other parts of your wordpress blog
Running & Customizing wp-Member
Guides, tips and suggetsions for running a membership blog. Find the best solution for you and your customers.
wp-Member Error Messages
Has wp-Member given you an error message? Here you will find every wp-Member error message as well as what it means and how you can fix it.
Problem with another plugin?
If you are having a problem getting wp-member to work with another plugin, please view our plugin compatability section. We have tested wp-member with all of the major plugins, but there are over 10′000 free plugins and every user has their favorite set. As time goes by we will continue testing wp-member with plugins that our customers are using so that we can foresee any prospective problems and provide a “how to” for that particular plugin.
If you can not find the answer you need, please contact our support department who will always be happy to help.
Open / View Support Ticket
If you can not find the answer you need in the above information, please click here to open or view a currently open support ticket.
Live Support
Please note, live support is only available for customers who ordered On Demand and Total support packages.
